ANALISA KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DI TOKO WAHIDIYAH. INOVASI, [S. l.], v. 1, n. 1, p. 1–5, 2020. Disponível em: https://jurnal.uniwa.ac.id/index.php/inovasi/article/view/165. Acesso em: 20 jul. 2025.